Terms of service
Last updated: 9 October 2026
Agreement
By using palfone.com or PalFone services you agree to these terms. If you use the services for a company, you confirm you can accept them on its behalf.
Services
PalFone provides cloud PBX, contact center, wholesale voice, phone numbers and messaging services. Features, coverage and rates may change; we will give notice of material changes to paid services.
Your responsibilities
You must provide accurate account and identity information, follow the telecom, privacy and consumer-protection laws of each country where you use the services (including do-not-call and consent rules), obtain any consent needed for call recording and marketing messages, and not use the services for spam, fraud or unlawful content.
Fees and payment
Fees are shown on the pricing page, in your rate deck or in your order. Prepaid balances are used as you consume services. Unpaid postpaid invoices may lead to suspension.
Numbers
Phone numbers are assigned to you for use with the service and remain subject to carrier and regulator rules. You may port numbers out where regulations allow.
Liability
Services are provided with reasonable care. To the extent the law allows, our total liability is limited to the fees you paid in the three months before a claim. We are not liable for indirect losses or for outages of third-party networks.
Termination
You may cancel at any time. We may suspend or end service for breach of these terms or where required by law.
Contact
Questions about these terms: hello@palfone.com.